FAQ
- If you have more question
- Why did you lock my card?
- What can I do to keep my card secure?
- Are my data in a safe place?
- Is there an age limit for using a Card?
- How do I start the identification process?
- What is the verification process and why is it necessary?
- Is paypass - contactless payment secure?
- Is it secure to use a Card?
- What is a CVC code?
- What is wallet?
- What is a PIN code, why is it needed?
- What is a user tag?
- What is the card number?
- Who is the issuer of the Card?
- What is a prepaid card?
- What is a Card?
- How can I reach customer service?
- My personal details changed, what should I do?
- Why couldn't I withdraw money from the ATM?
- How do I make a bank transfer?
- How can I transfer money to my card?
- How can I send money?
- Can others top up my card, or just me?
- How often can I top up my card?
- How can I top up/send money to my card?
- My Card will expire soon, how can I get a new one?
- Can I attach a Card to my PayPal account?
- What does the Fx fee mean?
- If I use my card in another currency, at what rate will it be exchanged?