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  1. Help Center
  2. General
  3. FAQ

FAQ

  • Can I use my Card abroad?
  • I entered my PIN incorrectly three times, my card was blocked, how can I unlock it?
  • I couldn't pay with my card, what should I do?
  • Where and what can I use my Card for?
  • In which currency can I order a Card?
  • Is the mobile app safe to use?
  • How many times a day can I send money through the app?
  • How can I send money?
  • I see an item in my transaction history that I didn’t do, what should I do?
  • How can I view my transactions?
  • How do I change my passcode?
  • Someone got access to my card, what should I do?
  • I didn’t receive my transfer, what can I do?
  • How can I transfer money to my card?
  • I didn't receive my PIN, or I forgot my PIN, what should I do?
  • Which functions are available in the application?
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